Contact us
We want to ensure you receive the best possible customer service. If you already have coverage through Delta Dental of Colorado, please use the contact information below.
General information
Customer experience: 1-800-610-0201
or complete our Customer service contact form
Customer experience representatives are available to assist you during the following business hours.
Monday–Thursday: 7:30 a.m. to 5 p.m. MT
Friday: 9 a.m. to 5 p.m. MT
Corporate headquarters:
6465 Greenwood Plaza Blvd., Ste. 900
Centennial, CO 80111
For the hearing impaired (TDD): 1-800-659-2656
For Spanish-speaking assistance: Para asistencia en español llame al 1-800-610-0201. Delta Dental of Colorado also uses language interpreters to assist our non-English speaking members.
Appeal, Complaint, or Grievance
Please complete this form to submit an appeal, complaint, or grievance to DDCO for determination. Please note as indicated on all Explanations of Benefits and Explanations of Payments that appeals, complaints, or grievances must be submitted within 60 days of the processing of the claim for Medicare Advantage enrollees per CMS regulations, or within 180 days of the date of processing for all others.
For questions, contact appeals@ddpco.com
Connect for Health Colorado members
These individuals have purchased a Delta Dental plan for themselves and/or their families through Connect for Health Colorado.
For billing and eligibility questions, please use the contact information below.
Phone (Monday through Friday, 7:30 a.m.–5 p.m.): 303-741-9300, Option 2
Email: individual@ddpco.com
For benefits and claims questions, please use the contact information below.
Phone (Monday through Friday, 8 a.m.–6 p.m.): 1-800-610-0201
or Customer service contact form
Retirees, AAA & Kaiser Federal Employee members
For enrollment questions and billing and payment changes, please use the contact information below.
Phone (Monday through Friday, 7:30 a.m.–5 p.m.): 303-741-9300, option 2
Email: individual@ddpco.com
Individual members
Individual members have purchased insurance for themselves and/or their families directly (not through an employer)
Phone (Monday through Friday, 6 a.m.–6 p.m.):
Phone: 1-888-899-3734
Email: customersupport@deltadentalcoversme.com
If you are an individual who wants to purchase insurance, please use the contact information below.
Phone: 1-855-657-7869
Website: deltadentalcoversme.com
Dental providers
Dental providers and dental office staff can contact our provider relations department at the following numbers.
Patient benefits and claims status: 1-800-610-0201 or customer_experience@ddpco.com
- Press 1 to request a fax of a member's benefits and hear a summary of their benefits
- Press 2 to find the status of a claim by service date
All other provider inquiries: 303-889-8677 or profservices677@ddpco.com.
Employer groups & brokers
New group sales:
Kay Girodo
Phone: 303-889-8609
Email: kgirodo@ddpco.com
Joel Graham
Phone: 720-489-4786
Email: jgraham@ddpco.com
Stephanie Rauzi
Phone: 303-889-8682
Email: srauzi@ddpco.com
Existing groups:
2–100 enrolled employee groups
Phone: 720-489-4775
Email: DeltaDentalHub@ddpco.com
101–500 enrolled employee groups
Nicole Miller
Phone: 720-489-4700
Email: nmiller@ddpco.com
501+ enrolled employee groups
Erin Tumacder
Phone: 720-489-4796
Email: etumacder@ddpco.com
Diana Basseyn
Phone: 720-489-4785
Email: dbasseyn@ddpco.com
Ryan Burg
Phone: 303-889-8660
Email: rburg@ddpco.com
Electronic eligibility
Phone: 303-741-9300, Option 4, then Option 2
Email: eligibility@ddpco.com
Claims
Customer Service Contact Form
Fax: 303-741-2116
Delta Dental of Colorado
Attn: Claims Department
PO Box 173803
Denver, CO 80217-3803
Fax: 303-741-2116
Please do not fax any claims unless they are 90 days old or the plan is no longer active.
Accounting & billing
Phone: 303-889-8618
Email: billing@ddpco.com
Fax: 303-889-8699
Premium Payment & Correspondence:
PO Box 912148
Denver, CO 80291-2148
Delta Dental Hub
For new group implementation or eligibility and website enrollment questions, please use the contact information below.
Phone: 720-489-4775
Email: deltadentalhub@ddpco.com
Career seekers
To view position openings or to submit an application, visit our Careers page or to contact human resources directly, please email HR@ddpco.com.
View career openingsMedia inquiries
For media inquiries, contact Allison Melun, director of marketing & corporate communications, via email at amelun@ddpco.com.
To view our news releases, check out our newsroom.
Newsroom