Delta Dental of Colorado (DDCO) complies with applicable federal civil rights laws. DDCO does not discriminate on the basis of race, color, religion, citizenship, age, disability, national origin (including limited English proficiency and primary language), age, disability, gender, or sex, sexual orientation, gender identity or expression.

DDCO provides individuals with the following in a timely manner and free of charge:

• Reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with DDCO, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, etc.).
• Free language-assistance services such as qualified interpreters and information written in other languages to people whose primary language is not English.

How to request support

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact DDCO by phone or email at Phone: 1-800-610-0201 E-mail: customer_experience@ddpco.com. If you believe that DDCO has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Civil Rights Coordinator at:

Compliance@ddpco.com
6465 Greenwood Plaza Blvd., Ste. 900 Centennial, CO 80111
720-925-4439, ext. 8641

You can file a grievance in person, by mail, or via email. If you need help filing a grievance, the Civil Rights Coordinator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 1-800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Notice of privacy practices

Delta Dental of Colorado is committed to protecting your privacy when it comes to health information. We have a Notice of Privacy Practices that details all of your rights and the manner in which we protect your privacy.  You can view the notice by logging on to our website at deltadentalco.com. You may request a printed copy of the notice by calling 1-800-610-0201 and asking to speak to a customer relations representative.

Language assistance services and auxiliary aids and services

SPANISH: ATENCIÓN: Si habla ESPAÑOL, tiene acceso a servicios gratuitos de asistencia lingüística. También está disponible la ayuda gratuita y los servicios auxiliares para proporcionar información en formatos accesibles. Llame al 1-800-610-0201

VIETNAMESE: CHÚ Ý: Nếu nói TIẾNG VIỆT, quý vị có thể sử dụng dịch vụ hỗ trợ ngôn ngữ miễn phí.
Chúng tôi cũng có các dịch vụ hỗ trợ và trợ giúp miễn phí để cung cấp thông tin ở định dạng dễ tiếp cận. Hãy gọi đến số 1‑800‑610‑0201

CHINESE: 注意：只要您是繁體中文使用者，就能夠免費獲得語言協助服務。同時也支援免費幫助及輔助服務，提供採用無障礙格式的資訊。請撥打 1‑800-610-0201

KOREAN: 주의: 한국어를 구사하는 경우 무료 언어 지원 서비스를 이용할 수 있습니다. 접근 가능한 형식으로 정보를 제공하기 위해 무료 도움 및 보조 서비스도 제공됩니다. 1-800-610-0201 번으로 전화해 주십시오.

RUSSIAN: ВНИМАНИЕ! Если вы говорите на РУССКОМ, вы можете воспользоваться бесплатными услугами переводчика. Для получения информации в доступных форматах предоставляются бесплатные справочные и вспомогательные услуги. Звоните по номеру
1-800-610-0201

AMHARIC: ትኩረት፦ አማርኛ መናገር የሚችሉ ከሆነ፣ ነጻ የቋንቋ እገዛ አገልግሎቶች የማግኘት መብት አለዎት። ተደራሽ በሆኑ ቅርጸቶች ውስጥ መረጃን ለማቅረብ ነጻ እገዛ እና የተጓዳኝ አገልግሎቶች ለእርስዎ ይቀርባሉ። 1-800-610-0201 ላይ ይደውሉ

:ARABICتنبيه: إذا كنت تتحدث اللغة العربية، فلديك إمكانية الوصول إلى خدمات المساعدة اللغوية المجانية. تتوفر أيضًا المساعدة المجانية والخدمات المساعدة لتوفير المعلومات في أشكال يسهل الاطلاع عليها. اتصل بالرقم 0201-610-800-1

GERMAN: ACHTUNG: Wenn Sie DEUTSCH sprechen, haben Sie Zugang zu kostenlosen Sprachassistenzdiensten. Außerdem stehen Ihnen kostenlose Hilfs- und Unterstützungsdienste zur Verfügung, die Informationen in barrierefreien Formaten bereitstellen. Wählen Sie die 1-800-610-0201.

FRENCH: ATTENTION : Si vous parlez FRANÇAIS, vous avez accès à des services d'assistance linguistique gratuits. Une aide gratuite et des services auxiliaires sont également disponibles pour fournir des informations dans des formats accessibles. Appelez le 1 800 610 0201.

NEPALI: ध्यान दिनुहोस्: तपाईं नेपाली बोल्नुहुन्छ भने तपाईंको नि:शुल्क भाषा सहायता सेवामा पहुँच छ। पहुँचयोग्य ढाँचामा जानकारी दिन नि:शुल्क मद्दत र सहायक सेवाहरू पनि उपलब्ध छन्। 1-800-610-0201 मा फोन गर्नुहोस्

TAGALOG: PAUNAWA: Kung nagsasalita ka ng TAGALOG, mayroon kang access sa mga libreng serbisyo sa tulong sa wika. Mayroon ding mga libreng tulong at karagdagang serbisyo para magbigay ng impormasyon sa mga naa-access na format. Tumawag sa 1-800-610-0201

JAPANESE: 注意：日本語を話される方は、無料の言語援助サービスをご利用いただけます。また、アクセス可能な形式で情報を提供するための無料のヘルプおよび補助サービスも利用できます。1-800-610-0201にお電話ください。

CUSHITE: XIYYEEFFANNOO: Afaan OROMOO yoo dubbattan tajaajila gargaarsa afaanii bilisaan argachuu dandeessu. Gargaarsi bilisaa fi tajaajilli gargaaraas ni jira, odeeffannoo bifa dhaqqabamaa ta’een kennuudhaaf. 1-800-610-0201 irratti bilbilaa
:PERSIANتوجه: اگر به زبان فارسی صحبت می‌کنید، به خدمات کمک زبانی رایگان دسترسی خواهید داشت. کمک رایگان و خدمات کمکی نیز جهت ارائه اطلاعات در فرمت‌های قابل‌دسترس ارائه می‌شود. با شمارۀ 1-800-610-0201 تماس بگیرید

KRU: Dè ɖɛ nìà kɛ dyéɖé gbo: Ɔ jǔ ké m̀ [Ɓàsɔ́ɔ̀-wùɖù-po-nyɔ̀] jǔ ní, nìí, à wuɖu kà kò ɖò po-poɔ̀ ɓɛ́ìn m̀ gbo kpáa. Ɖá 1-800-610-0201 (TTY: 1-800-659-2656)

IBO: IHE: Ọ bụrụ na ị na-asụ ASỤSỤ, i nwere ike inweta ọrụ enyemaka asụsụ efu. Enyemaka efu na ọrụ enyemaka dịkwa maka inye ozi n'ụdị e nwere ike inweta. Kpọọ 1-800-610-0201

YORUBA: ÀKÍYÈSÍ: Tí o bá ń sọ ÈDÈ YORÙBÁ, o ní àǹfààní sí àwọn iṣẹ́ ìrànlọ́wọ́ èdè ọ̀fẹ́. Ìrànlọ́wọ́ ọ̀fẹ́ àti àwọn iṣẹ́ ìrànlọ́wọ́ tún wà láti pèsè àlàyé ní àwọn ọ̀nà tó rọrùn